YES BANK, the recipient of the Golden Peacock award for innovation and excellence and India’s fourth largest private sector bank, has usesPayjo’s AI assisted banking platform. Our chatbot is live on live on FB messenger and the YES BANK website. The messenger bot is one of the most advanced in the financial world currently. It does not just handle customer questions, it helps with transactions, recommendations, helps in lead generation – it goes to an extent of arranging for a group chat with the regional manager if a loan has to be approved instantly.
State Bank of India (#244 Forbes Global, #217 Fortune 500) – India’s largest bank with over 600 million customers – has partnered with Payjo to launch an Intelligent Personal Assistant for its customers and prospects. SBI’s Intelligent Assistant or SIA, an AI-powered chat & voice assistant, answers inquiries instantly and helps customers with everyday banking tasks, in natural language, just like a bank representative. SIA is available on website and mobile and will soon be made available on social messaging platforms and IVR channels.
You can also download our case study to understand how Payjo transformed Customer Experience (CX) for State Bank of India, one of the largest banks in the world.
The AI-powered chatbotsare capable of carrying out financial transactions over a friendly chat and answers banking inquiries and requests in a conversant manner. Payjo’ technology enables the bot to give quick, personalized responses and real-time insights on transactions. Further, it works seamlessly across multiple channels like web, mobile, and IVR.