Case study: Learn how a "millennial-focused" bank uses AI to drive customer engagement Payjo
Tag: Virtual Assistant
GDPR and its implications for banks using chatbots Part-2
September 20, 2018 AI Banking
In part 2 of the series on GDPR implications for banks using chatbots, we discuss the most recent amendments to the GDPR, common gaps in GDPR compliance and requirements specific to banks implementing chatbots. The latest additions to GDPR were ‘rights to data portability’ and ‘rights to data erasure,’ which …
GDPR and its implications for banks using chatbots-Part 1
September 12, 2018 AI Banking
GDPR and its implications for banks using chatbots  “Spectacular achievement is always preceded by unspectacular preparation.” -Robert Schuller.    Well, GDPR is here! It has been in effect for more than three months. Since its implementation, GDPR has created not so pleasant ripples for businesses. To begin with, technology giants like …
The curious case of wireless pods and bank IVRS
August 16, 2018 AI Banking
The curious case of wireless pods and bank IVRS Sales of wireless pods are exploding and they continue to grow in popularity with each passing day. Wireless pods continue to be top sellers on most online portals, including Amazon. Industry analysts anticipate that Apple AirPods will continue to experience incredible …
Infographic: New tech adoption in the US banking
July 30, 2018 AI Banking
This infographic is created based on our blog “Predicting AI Technology Adoption in the US Banking Industry”
13 REASONS WHY your business needs AI
June 20, 2018 AI Banking
13 REASONS WHY your business needs AI   Gartner predicts that in 2020, organizations using AI tech will achieve long-term success 4 times more than others. Considering the exponential expansion and influence of AI and its exceptional value, adopting this technology is no longer a choice, but a need, for …
4 levels of chat-bots in banking
May 30, 2018 AI Banking
4 levels of chatbots in banking How good are AI conversational chatbots at mimicking human agents – customer support and sales representatives? The level at which bots are able to understand customers and meaningfully converse with them is a key factor in categorizing chatbots. With advancements in machine learning algorithms …
Top banks that provide Intelligent Personal Assistant (IPA) for their customers and employees
May 16, 2018 AI Banking
Top banks that provide Intelligent Personal Assistants (IPA) for their customers and employees Financial institutions around the world are deploying Artificial Intelligence for process automation, compliance, and advisory functions. Intelligent Personal Assistants (IPAs) – AI voice and AI chatbots – are the most common form of deployments seen at financial …
Predicting AI Technology Adoption in the US Banking Industry
April 26, 2018 AI Banking
Predicting AI Technology Adoption in the US Banking Industry How quickly will banks adopt new technology? This question might be answered by looking back at what happened, when new technologies were introduced or were made commercially available, in the past. If the past is any indicator, we might be able …
Top 3 2018 Predictions for Artificial Intelligence in Banking
April 9, 2018 AI Banking
Top 3 2018 Predictions for Artificial Intelligence in Banking 2018 is going to be an exciting year for the financial services industry, especially for banks. Banks are investing massively in digital transformation with the primary objective of improving customer experience. Implementing artificial intelligence (AI) to improve existing operational processes is …

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