Live Webinar: GDPR challenges for financial institutions, September 06, 2018 Payjo
Conversational AI Banking Assistant: Features
A few reasons why we are the right fit:
Payjo’s implementations have received rave reviews from the banking community in the EU and Asia. We are widely considered as the perfect example of ground-breaking AI application in conversational banking.
Omni-Channel Learning
Omni-Channel Learning

Our platform integrates with all digital channels offered by financial institutions today (including website, mobile app, social media, email, and more) as well as futuristic platforms of tomorrow. Building on a common knowledge base across channels, the platform acts as an intelligent first responder to handle customer servicing, lead generation and recommendations autonomously.

Unmatched Data Volume
Unmatched Data Volume

Payjo’s platform processes 15,000 requests per second or 1.3 Billion requests every day and this gives us an enormous set of conversational data unmatched in the industry. We leverage this data set with our automated proprietary deep learning algorithms to continuously improve our conversational models and provide best-in-class customer experience.

Centrally shared ontology to ensure data consistency, NLU processing, validation, and data security.
Enterprise Ready Platform
Enterprise Ready Platform

Centrally shared ontology to ensure data consistency, NLU processing, validation, and data security.

Secure and Compliant
Secure and Compliant

The platform is built with a huge emphasis on security. The system has gone through extensive security audits and is in production with a number of banks. It is compliant with GDPR, MiFiD II & PCI DSS.

Designed for Millennials
Designed for Millennials

Payjo’s algorithm is designed to cater to the millennial mindset and is able to quicky understand behavioral patterns of today’s users.

Voice Enabled Agents
Voice Enabled Agents

The underlying platform is built for both voice and text. Hence the same core platform enables you to deploy to voicefirst channels like Smart Home devices, Connected Cars and Contact Center IVR.

Dedicated Editorial Services
Dedicated Editorial Services

Payjo’s unique feature set includes a Dedicated Editor (as a service) who is responsible for knowledge creation and maintenance with a quick turnaround of 24 hours.

Most Comprehensive range of AI Agents
Most Comprehensive range of AI Agents

Payjo provides the most comprehensive range of AI Agents in the industry that are both proactive and reactive. The full gamut of AI agents cover experiences such as Smart Information,Product Discovery,Smart Transactions, ADA Compliant and Intelligent PFM.

Multi-lingual AI
Multi-lingual AI

Payjo’s bot supports multiple (100+) languages for users around the world.

Hosting
Hosting

Payjo’s proprietary deep learning models and machine algorithms enable us to deploy the platform On-Premise, On-Cloud or Hybrid


Run it all from one place
It’s the 'hub' for all of your institution’s AI customer support. Get a clear view of all the conversations, activity, cost savings, revenue and all reporting.
CXO dashboard designed with a simple and intuitive interface to provide desired metrics for business management decision making.